Privacy Policy

Last Updated: March 5, 2026

1. Introduction

Welcome to Gravel Worx, LLC. (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website at gravelworxohio.com and submit a request for a free on-site consultation.

We operate primarily in Ohio and comply with applicable federal and state privacy laws, including but not limited to laws in Iowa, Illinois, Indiana, Minnesota, and Nebraska, as well as applicable federal regulations.

2. Information We Collect Information You Provide Directly

When you request a free on-site consultation, we may collect:

• Full name
• Email address
• Phone number
• Physical address or service location
• Project details or notes you include in your inquiry
• Preferred contact method and availability
• Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring URL
• Date and time of your visit
• Cookie identifiers (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your consultation request and schedule an appointment
• To communicate with you about our services, your project, or follow-up questions
• To provide you with a quote or estimate
• To send service-related notifications and updates (with your consent where required)
• To improve our website and user experience
• To comply with applicable legal obligations
• To protect our legal rights and prevent fraud

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We collect and process your personal information based on the following grounds:

• Contractual necessity: To fulfill a consultation request you initiate
• Legitimate interests: To respond to inquiries, operate our business, and improve our services
• Legal obligation: To comply with applicable laws and regulations
• Consent: Where you have expressly given permission (e.g., marketing communications)

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service Providers: Trusted third-party vendors (e.g., email hosting, scheduling tools, website hosting) who assist us in operating our business, under confidentiality agreements
• Legal Requirements: If required by law, court order, or government authority
• Business Protection: To protect the rights, property, or safety of our business, employees, or customers
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, with notice provided to affected users

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential cookies: Required for the website to function (e.g., contact form functionality)
• Analytics cookies: Used to understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

Your Choices: Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect certain website features. We honor browser-based Do Not Track signals to the extent technically feasible.

If we use Google Analytics, you may opt out via the Google Analytics Opt-Out Browser Add-On.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with applicable legal, tax, or regulatory requirements
• Resolve disputes and enforce our agreements
• Consultation inquiry records are generally retained for 3 years after your last interaction with us, after which they are securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption on our website
• Limited access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

For residents of Indiana (Indiana Consumer Data Protection Act, effective Jan. 1, 2026):

• Right to access, correct, delete, and obtain a copy of your personal data
• Right to opt out of sale of personal data and targeted advertising

 

For all visitors, we honor requests to:

• Access information we hold about you
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)

To exercise any of these rights, contact us using the information in Section 12. We will respond within 45 days (or as required by applicable law).

10. Children’s Privacy

Our website and services are intended for adults only. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we may have information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Gravel Worx, LLC.
(937) 632-1263
info@gravelworxohio.com
https://gravelworxohio.com